How To Use Your Locks

Yes, they are—there, that was an easy one!

TSA stands for the Transportation Security Administration. It’s an agency within the US Department of Homeland Security that has authority over the security of the travelling public in the United States. Chiefly concerned with air travel, the TSA employs screening officers in airports, armed Federal Air Marshalls in planes, and mobile teams of dog handlers and explosive specialists. They have stringent demands in regard to accessing luggage for security purposes, and thus staff possess a special and secure tool to open locks as needed; a tool which is unavailable to the general public.

Travel Sentry and their TSA locks are used in 600 airports in 20 countries, by 1.6 billion travellers annually. These countries are listed at www.travelsentry.org. They are a global standard and are not limited by where they can be used. In fact, there is no place where Travel Sentry locks cannot be used.

Because there is no destination where Travel Sentry locks cannot be used. Everyone should lock their luggage, and if you are using Travel Sentry TSA Locks then you can travel safely and securely.

This is a tool only available to airport security services, and is not available to the general public.

Treat the code for the lock on your suitcase like a PIN code for a credit card and use a code that it only known to you—hard to guess, but easy to remember. We’ve provided space in the Owner's Manual booklet that comes with your case, to write the code down and keep it safe.

As part of our warranty, we are unable to cover issues with combination locks that arise from the incorrect setting of the lock, if the lock is used incorrectly, or if it has been forced open.

If you forget the code, our only advice is to logically go through each combination to try and crack it. Unfortunately, we don't have a master key that can help with opening your case.