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Warranty
About our products
Antler was established in England in 1914, so we’ve been leaders in luggage innovation for over 100 years. The quality of our products is extremely important to us, and all our suitcases are tested to rigorous standards—we have a 12-point testing programme to ensure every piece meets the high standards we have come to be known for.
If your product has developed a fault, please use the following guidelines to ascertain whether you think it should be covered by your warranty. You’ll also find guidance below on how to make a claim.
At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.
With our lifetime warranty, you can confidently embark on your journeys, knowing that we have you covered throughout the lifetime of your luggage.
For suitcases purchased prior to 11th May 2023, we will continue to honour our previously sold 10-year warranty.